How can we help?

Click on the tiles below to find out answers to our frequently asked questions.

Are there any Dippy on Tour activities that I can do at home?

Yes! As soon as is practically possible, this website will feature a special virtual tour of Dippy in the Nave of the Cathedral for you to explore at home. There is also a Dippy facts page for you to discover lots more about our prehistoric visitor. You’ll also find lots of ideas for nature-inspired activities as the aim of Dippy on Tour is to encourage everybody to enjoy the nature on their doorstep and explore the countryside close to their homes. On the Natural History Museum website, there are also lots of Dippy on Tour learning resources and children can have lots of fun signing up to be a Natural History Museum Naturenaut.

Can I bring a group to see Dippy on Tour?

There is no need to book unless you are part of a group of more than six people or an organised tour. For more information about booking a group visit, email reception@cathedral.org.uk

When is Dippy coming to Norwich Cathedral and what are the exhibition opening times?

Dippy will be at Norwich Cathedral from 13 July until 30 October 2021. On Tuesday 13 July, the exhibition will be open from 1pm until 4pm. From Wednesday 14 July, the Dippy on Tour exhibition times will be Monday to Friday 10am-4pm and Saturday 9am-5.30pm. From 30 July, Dippy on Tour will also be open on Friday evenings from 7pm until 9pm. The exhibition will be closed on Sundays. Please be aware that sometimes the usual Dippy opening times may vary due to special services taking place.

Do I need to book school visits?

School visits need to be booked in advance via the Cathedral’s schools and family learning department. For more information click here

How can I get involved as a Dippy on Tour volunteer?

Our team of Dippy volunteers will help visitors engage with the Dippy on Tour exhibition and the Cathedral, run activities and assist with special events. You don’t need to be a dinosaur expert or have previous volunteering experience to get involved. You just need to enjoy meeting people, have a friendly and helpful attitude and lots of enthusiasm! To find out more about signing up to be a Dippy Volunteer click here.

How do I find out about the Dippy programme of events?

Our online events calendar will have full details of all the latest events related to Dippy on Tour. To see the events calendar click here.

I can’t find the answer to my question on this website – who should I contact?

We hope most of your questions will be answered on this website, but if you have further queries please email dippy@cathedral.org.uk or call 01603 218300.

Is Dippy open on 30th October?

YES! Dippy is open from 9.30am - 5.30pm then again at 7pm - 9.30pm. Last entry is 30 minutes before closing.

Is Dippy open on a Sunday?

Dippy on Tour is CLOSED on a Sunday, but the Cathedral is open for the East End only 7 days a week until 6pm, unless there is a service. For all daily notices please click here.

What else can I do in Norwich

Norwich is a walkable city so it’s easy to get to other attractions, places to eat, shops and green spaces. Norwich has lots of wonderful independent shops and restaurants as well as all the high street favourites as well as museums, Norwich Market, city pubs, pocket parks and green spaces. Go to VisitNorwich for inspiration and how to plan your visit.

Is the Dippy on Tour exhibition accessible for people with mobility issues or other disabilities?

The Cathedral aims to be accessible for all. Please see our accessibility page for full details. You are also very welcome to email reception@cathedral.org.uk or call 01603 218300 for further information.

Is there a café?

Jarrold at the Refectory Café can be found next to the Cloister and serves teas and coffees, cold drinks, cakes and snacks and light lunches. Refreshments are also available in the Cloister at a pop up stall.

Can I bring my own food and drink? Is there a picnic area?

Visitors are very welcome to bring their own food and to picnic in the Cathedral Close. No picnics will be allowed inside the Cathedral or in the cloister.

Can I park my car at Norwich Cathedral?

Unfortunately we are not able to accommodate parking for general visitors in the Cathedral Close. However, there are a number of car parks nearby, including St Helen’s Wharf and Rose Lane. For people with mobility needs, it is possible to arrange to be dropped off by car close to the entrance to the Cathedral. To arrange a pass for this, please contact the Cathedral’s reception via reception@cathedral.org.uk or 01603 218300.

If I don’t want to see Dippy, can I still visit the Cathedral?

Yes! Visitors who do not want to go to Dippy on Tour can enter the Cathedral via the South Door and explore the east end of the Cathedral. The South Door will be clearly signposted in the Cathedral Close.

What Covid-secure measures are in place to ensure the safety of visitors?

Great care is taken to ensure the safety of all visitors at the Cathedral. Visit Britain and Visit England have awarded Norwich Cathedral with the We're Good To Go industry standard and consumer mark to reassure visitors that the Cathedral adheres to Government and public health guidance with regards to Covid-19. The safety measure in place include a one-way route through the exhibition, starting from the Cloister. The one-way route is designed to ensure there is lots of space available and the number of people coming into the Cathedral will also be controlled. Visitors will be asked to hand sanitise on arrival and maintain social distance throughout their visit.

Is there a programme of events based around Dippy?

There will be a special Dippy programme of events – more details about this will be available soon!

Where is the entrance for Dippy on Tour?

The main entrance to the Dippy on Tour exhibition will be via the Cathedral’s Cloister. Green Dippy footprints will guide you to the Cloister entrance once you enter the Cathedral Close.

Will Dippy on Tour be open in the evenings?

Dippy will be open on a Friday evening 7 - 9pm. During the final week Dippy will be open on Monday, Tuesday, Thursday, Friday and Saturday from 7 -9.30pm. Last entry is 30 minutes before the end.

Will I have to wear a face mask?

We would encourage people to wear a face mask and be aware of social distancing.

How many people can I bring with me to see Dippy on Tour?

Dippy is free to enter and there is no need to book unless you are part of a group of more than six people or an organised tour. Norwich Cathedral is a Covid-secure environment and visitors should ensure that they follow the latest government guidelines with regard to the Coronavirus pandemic. Group bookings should be organised via reception@cathedral.org.uk

Will there be any guided tours?

Cathedral tours, which include the Dippy on Tour exhibition, will take place at 11am and 2pm Monday to Saturday. Places on these tours must be booked in advance and will be available to book on the events page on this website nearer the time. On entry to the exhibition, all visitors will also be able to pick up a welcome booklet with all the key information about the Dippy on Tour exhibition.

How do I get to Norwich Cathedral?

Norwich Cathedral is located in the Cathedral Close in the centre of Norwich. On foot, the main entrance points to The Close are via Tombland, Bishopgate and from the Riverside Walk. For details of the nearest car parks and how to get to the Cathedral by public transport click here.

How much does it cost to see Dippy and do I need to book in advance?

Entry to Dippy on Tour is free and there is no need to book in advance. However, please be aware you may need to queue at busy times as numbers will be controlled in the exhibition area to ensure the safety of all visitors. Donations are welcome and will help support the upkeep of the Cathedral, which costs about £5,000 a day to run.

When is the last admission for visitors each day?

The latest admission time for visitors each day will be 30 minutes before closing time.

Where are the nearest toilets and baby changing facilities?

The main toilets and baby changing facilities are located near the Refectory Café, just before the entrance to the Dippy on Tour exhibition. There will also be additional toilets near the South Door of the Cathedral.

As well as seeing Dippy, what other activities are there for children?

As well as being able to come face-to-face with Dippy, children will also be able to explore a time tunnel and have fun spotting some of Dippy's prehistoric friends who will be hidden around the nave. Families are also very welcome to explore the east end of the Cathedral. Why not enjoy the knitted dinosaur trail around Cathedral Quarter, download your map and print it off here.

What else is there to see at Norwich Cathedral as well as the Dippy on Tour exhibition?

There are lots of other amazing things to see at Norwich Cathedral. Before or after you see Dippy, you can explore the Cathedral's east end and discover more about the history and heritage of the centuries-old building. You can also enjoy exploring the picturesque 44-acre Cathedral Close, watch the antics of the Cathedral's resident peregrine falcons who have made the spire their home, and take a walk along the River Wensum. For more details visit cathedral.org.uk

Are pushchairs and buggies allowed in the exhibition space or is there a place to put my buggy?

Pushchairs and buggies are allowed in the exhibition area. You will need to keep them with you at all times.

Will I have to queue?

Visitors may have to queue at busy times as numbers inside the exhibition will be controlled to ensure the safety for all visitors.

Will services still be taking place?

Yes, Norwich Cathedral is first and foremost a place of worship and services will be taking place as normal throughout the duration of the Dippy on Tour exhibition. For the full details of Norwich Cathedral’s service schedule click here.

What souvenirs will I be able to buy?

Our two Dino Stores will be packed full of lots of great souvenirs for you to remember your visit, including official Dippy on Tour merchandise and other prehistoric-inspired items!

Dippy on Tour